Accessibility Statement
Our Commitment to Accessibility
SkyGuard Restoration wants every visitor, including people who use assistive technology, to be able to find information about our restoration and reconstruction services without frustration. We are working to align this website with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, which is the standard most widely used to measure digital accessibility.
What We’ve Built Into the Site
Our site is structured with screen readers and keyboard navigation in mind. That means using proper heading order so a visitor relying on a screen reader can jump to the section they need, writing descriptive link text instead of vague phrases like “click here,” providing text alternatives for meaningful images, and keeping color contrast high enough to be readable for visitors with low vision or color blindness. Forms, including our contact and estimate-request forms, are labeled so assistive technology can identify each field correctly.
Ongoing Work
Accessibility is not a one-time checklist. As we add pages, update service information, or redesign sections of the site, we review new content against the same WCAG 2.1 AA benchmarks. No website is perfect, and we expect to find and fix gaps over time, particularly as browsers, assistive technology, and accessibility standards continue to evolve.
If You Run Into a Problem
If you use assistive technology and find a page, form, or document on this site that is difficult to access, we want to know about it. Please reach out with the page address, a brief description of the issue, and the device or software you were using, so we can reproduce and fix it. You can contact us at admin@skyguard-rnr.com or by phone at (980) 470-7725. We aim to acknowledge accessibility reports promptly and address confirmed issues within a reasonable timeframe, prioritizing problems that block access to core information like our contact details and service pages.
Alternative Ways to Reach Us
If a page or form is not accessible to you right now, you do not need to wait on a fix to get help. Call us directly at (980) 470-7725 or email admin@skyguard-rnr.com and our team can answer questions, schedule an estimate, or walk through documentation needs for an insurance claim over the phone. We serve property owners in Indian Trail, Charlotte, Concord, Monroe, Matthews, Mint Hill, Waxhaw, Stallings, and Weddington, and we’re glad to handle any part of that process by phone or email if the website itself is getting in your way.
Scope of This Statement
This statement covers the skyguard-rnr.com website. It does not cover third-party sites we may link to, such as insurance carrier portals or payment processors, since we do not control their code or content. We encourage those providers to meet accessibility standards as well, and we welcome feedback if a linked resource creates a barrier so we can consider alternatives.